Booking

Take the first step with our easy online intake.

Interested? Reach out to us…

Use our convenient, secure online booking.

Fill out our secure online intake survey.

Call us at 1-587-888-4326.

Send us an email.

contact Brenda

email: brenda@aspengrovecounselling.ca

or

1-587-888-4326

Customized group counselling, corporate & agency in-services or presentations are also available.

Investment

50 minute Individual Session $180

80 minute Individual Session $230

80 minute Couple Session $230

60 minute – 2.5 hour Group Sessions $40 – $75

Cancellations


Cancellations, No-shows, and Lateness for individual sessions:

Your appointments and well-being are important to us. We understand that sometimes, unexpected delays can occur. Your appointment time is reserved just for you. Therefore late cancellations or missed visits leave a gap in the therapist’s day that another client may have filled. As such, we require 24 hours’ notice for cancellations or changes to your appointment. If you need to cancel your appointment, we need at least 24-hour notice.


Our Policy:

Any appointment cancellation, no-show, or reschedule made with less than 24-hour notice (excluding weekends and holidays) will result in a cancellation fee. The amount of the fee will be equal to 100% of the reserved services. We will do our very best to reschedule your session for another time that is convenient for you. If you are late for your session, we will do our best to accommodate you in the remaining session time, the session will end at the time scheduled.


Important Note:

We require a credit card to hold your appointment. Cancellation fees will be charged to your card on file. In the event of a true, unavoidable emergency, all or part of your cancellation fee may be applied to future services (service must be booked within one week of the cancellation).


Investment


Payment:

Major credit cards and e-transfers are accepted. All fees include access to a secure client portal, maintenance of confidential records and administrative services. Counselling sessions may be considered a tax-deductible medical expense.


Insurance:

Extended health insurance plans can be difficult to navigate! What is covered varies from plan to plan. Depending on the terms of your health insurance plan, you may be eligible to receive coverage for all or part of our services. However, we cannot check if your plan covers our services because only the insurance provider holder can find out what types of therapists are covered. It’s important to prepare yourself to pay for the counselling session(s) and request reimbursement from your extended healthcare plan/insurance provider, unless other arrangements have been made prior to the session. Therefore, before booking your first session, you may want to check with your insurance provider to see if they cover the services of a Canadian Certified Counsellor and/or Registered Nurse.


Important Note:

We require a credit card to hold your appointment. Be prepared to pay the full session fee at the time of your session. Unfortunately we can’t help if your insurance doesn’t reimburse you. Payment for our services is required at the time of your appointment. Fees are subject to change, you will be informed in advance or any changes in fees.